Frequently asked questions
Practice FAQs

What type of appointments do you offer?
- Prenatal consult to set you up for breastfeeding success
- Lactation Consults for any issue or concerns you may run into once the baby arrives. If its about a baby and a boob then we are your people.
- Help with getting back to work, pumping or weaning and everything in-between. Many of these issues can be addressed via a virtual consult.

Do you diagnose tongue-ties?
-Yes because we are owned and run by Nurse Practitioners we do diagnose tongue-ties. We will also provide you with a list of preferred providers should you decide to pursue treatment and alternatives if would rather not treat.

Do you communicate with my Pediatrician?
-After every visit with our clinic we will send a report to your pediatrician on file. Please inform us if your baby's provider changes.
Provider Experience FAQ
What is an IBCLC?
- IBCLC stands for International Board Certified Lactation Consultant. The highest accredited healthcare professionals specializing in lactation, IBCLCs are there to give you personalized, expert care. Simply put the IBCLC designation is the gold standard in care.  

Are all your consultants IBCLCs?
- Yes, our consultants are either IBCLCs or IBCLCs in training working together with an experienced IBCLC.

Will I be seen by a provider?
- Yes, every mom and baby will be seen and examined by a Nurse Practitioner during their appointment. The Provider and your IBCLC will work together to come up with a comprehensive, evidence-based plan based on your medical history, assessment, and breastfeeding evaluation. That is The Perfect Push difference.
Appointment FAQ
How can I best prepare for my appointment?
- Register for your patient portal account https://www.yourhealthfile.com/
- Carefully read through and accept our patient policies in the "patient responsibilities" section
- Prior to your appointment, "Check-In". You will log back into the patient portal and click on the yellow check-in box.  Be sure to complete all the pre-visit paperwork. This information MUST be filled out prior to your appointment. If not completed 2hrs prior to your appointment time you may have to be rescheduled.

Can I get help accessing the portal or filling out my registration and check-in?
- YES! Our team is happy to help walk you through the registration process. Please call 2069091063 during office hours should you have any questions or concerns.

Billing FAQ
Do you accept insurance?
Yes we accept most major carriers for residents who live in Washington State but coverage will vary depending on your carrier and coverage. We encourage you to check with your insurance prior to your visit and confirm your specific coverage.

How does your billing work?
The Perfect Push is a Primary Care virtual medical clinic specializing in Lactation. We bill out our claims as a virtual medical visit.

Who handles the billing for The Perfect Push?
The Perfect Push is proud to receive billing support from a local company Parsons Revenue Solutions. For questions regarding your bill please call 360-565-5876 between the hours of 5 AM to 5 PM PST.

Will insurance cover my visit 100%?
How much of the visit insurance will cover for Washington State residents depends on your plan and coverage. Your visit may be subject to copay, coinsurance, or a deductible. We will verify your benefits with your insurance company prior to the virtual appointment but oftentimes we do not know the exact coverage amount until we submit the claim. If insurance denies the claim you will be responsible for the visit.

Why was my visit billed as an office visit?
The Perfect Push is a Primary Care virtual medical clinic specializing in Lactation. We bill out our claims as medical providers. We will submit insurance claims for Washington State Residents and claims will be subject to deductible, coinsurance, and copay.
Virtual appointment